Frequently Asked Questions
Everything you need to know about your ESK beauty journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused portion for a full refund or exchange.
Are ESK products cruelty-free?
Yes, all ESK products are 100% cruelty-free. We never test on animals, and we ensure our ingredient suppliers adhere to the same ethical standards.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your beauty products suitable for sensitive skin?
Our formulas are designed with high-quality ingredients to be gentle. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.